Stay at Redlevel At Gran Melia Palacio De Isora - Adults Only, Alcala (Tenerife)
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Key details
About the Hotel
Calle La Costa, Alcala (Tenerife), 38686,
-
Close to Playa de Alcala
Great
8.5
9.1
/10
4.5
4.5
/5
Loved by Redlevel At Gran Melia Palacio De Isora - Adults Only guests
Private Red Level Pool
Personalized Butler Service
Clarins Water Ritual Spa
Happy Hour
Fine Ocean Views
"The RED level experience was truly remarkable from the start."
Luke from United Kingdom
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"The tasting menu at the La Terrass was truly worth a Michelin star (or two)."
Jacobsen J from United States
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"Exceptional swimming pools, amazing breakfast at Red Level area."
Petr from Netherlands
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"But the attention to detail is what steals the show."
Laura from United Kingdom
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5-star adults-only oceanfront resort with Europe's longest infinity pool
Amenities & Pools
The Red Level pool area includes a heated infinity pool stretching across the oceanfront, recognized as the longest saltwater infinity pool in Europe. Guests have access to Balinese beds and hydromassage loungers within the adults-only section. The property also offers a lagoon-style infinity pool, a sun terrace, and tennis courts for active recreation.
Rooms & Suites
Each room in the Red Level area is larger than average and includes a private terrace with ocean or garden views. Bathrooms feature a hydromassage shower and an oversized whirlpool bath for soaking. The exclusive Red Level lounge provides complimentary tea and coffee all day, plus poolside bar service and a business centre.
Dining & Bars
The hotel operates 10 restaurants and 8 bars, including a beach bar and a dedicated Red Level restaurant with à la carte breakfast and themed dinners. Guests can choose from international cuisines across venues such as Nami (Asian fusion), Duo (steakhouse), and Agave (Mexican). A daily afternoon tapas and open bar session from 16:30 to 18:00 is included for Red Level guests.
Wellness & Spa
The Clarins spa offers a range of holistic treatments, including hot stone massages and couples massages, with a dedicated spa lounge and relaxation area. Guests can also use the 24-hour gym, sauna, and public bath facilities. The spa and fitness areas include a personal trainer, aerobics classes, and sun loungers for post-treatment relaxation.
Location & Activities
The hotel sits directly on Alcalà Beach, with a seaside promenade leading to the Los Gigantes cliffs and the village of San Juan. Teide National Park is a 40-minute drive away, offering hiking and views of the volcano. Evening entertainment includes live music, performance shows, and themed dinner nights within the resort.
Highlights
Pool: Europe's longest saltwater infinity pool
Rooms: Private terraces with whirlpool baths
Dining: 10 restaurants & 8 bars including Red Level exclusives
Wellness: Clarins spa with holistic treatments
Recognition: Travellers' Choice Prize by TripAdvisor
Access: Direct beach access & Teide National Park nearby
Must-do experiences
Savor the fresh seafood at Restaurante La Taberna del Puerto.
Visit the stunning cliffs at Los Gigantes for breathtaking views.
Explore the unique art at Museo de la Ciencia y el Cosmos.
Enjoy a romantic evening at the hidden beach of Playa de San Juan.
Taste the local specialties like 'papas arrugadas' at Mercado Municipal.
Select your room type
Redlevel At Gran Melia Palacio De Isora - Adults Only offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Red Level Junior Suite Private Garden
2 persons
54 sq. feet
2 Single beds
Air conditioning
Bathtub
room details
Red Level Junior Suite
2 persons
54 sq. feet
2 Single beds
Air conditioning
Balcony
room details
Red Level Junior Suite Ocean Partial View
2 persons
54 sq. feet
2 Single beds
Air conditioning
Bathtub
room details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
September 2026 - September 2027
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Check-in/ Check-out
Facilities
Redlevel At Gran Melia Palacio De Isora - Adults Only offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.0/10Review score
General
Smoking allowed in designated areas
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Wind surfing
Diving
Canoeing
Hiking
Cycling
Tennis
Archery
Sports trainer
Aerobics
Fishing
Guest Parking
Private parking is possible on site for free.
Services
Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
Restaurant
Snack bar
Bar/ Lounge area
Outdoor dining area
Dinner
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Infinity pool
Heated swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Spa centre
Spa lounge
Sauna
Jacuzzi
Massage
Public Bath
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Bathtub
Free toiletries
Bathroom telephone
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
CD player
AM/FM alarm clock
Room decor
Curtains
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Redlevel At Gran Melia Palacio De Isora - Adults Only Location
Calle La Costa, Alcala (Tenerife), 38686,
Explore Alcala (Tenerife)
Local Experiences
Top Attractions
Activities
Dining
Entertainment
Playa de Alcala
9 minutes walking
A tranquil beach popular for sunbathing and swimming, featuring soft sands and beautiful waters.
Punta de Alcala
12 minutes walking
A stunning viewpoint perfect for photography, offering breathtaking ocean vistas and a serene atmosphere.
Cueva El Tancon
11-minute drive
A scenic cave area ideal for nature walks, known for its rich marine life and stunning coastal views.
Playa Los Guios
10-minute drive
A beautiful beach surrounded by towering cliffs, perfect for relaxation and scenic strolls along the shore.
Snorkeling at Punta de Alcala
12 minutes walking
Enjoy vibrant marine life while snorkeling; rentals and guided tours are available nearby.
Hiking in Cueva El Tancon
11-minute drive
Explore beautiful hiking trails with varying difficulty levels in a serene, natural environment.
Spa Services Nearby
10-minute drive
Relax with a range of spa treatments offered by local wellness centers, focusing on rejuvenation.
La Querencia De Domingo
3 minutes walking
Authentic Canarian cuisine in a cozy atmosphere, famous for fresh fish and homemade desserts.
Restaurante Muelle Viejo
6 minutes walking
Casual dining with a seafood focus, offering ocean views and a selection of local wines.
Toni's Restaurant
6 minutes walking
Offers a mix of Mediterranean and local dishes, featuring an inviting atmosphere and vegetarian options.
Peppers Wine Bar
30 minutes walking
A lively bar known for its extensive wine list and vibrant atmosphere, featuring live music on weekends.
Highland Paddy
35 minutes walking
An inviting Irish pub offering a casual vibe, perfect for families with occasional theme nights.
Getting around
City Centre
Alcala (Tenerife) 9 min · 2300 ft
Airports
Tenerife Sur (TFS) 57 min · 23.2 mi
La Gomera (GMZ) 150 min · 62.0 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Russian
Number of floors:
5
Number of rooms:
92
Former name
RedLevel at Gran Melia Palacio De Isora
Reviews and Ratings
Feedback about Redlevel At Gran Melia Palacio De Isora - Adults Only from previous guests about their experience.
Review score
Based on 380 verified reviews
8.8 /10
Great
84 %
Recommend
Breakfast
6.5/10
Cleanliness
9.0/10
Comfort
9.0/10
Facilities
9.0/10
Free Wi-Fi
7.5/10
Location
8.6/10
Paid Wi-Fi
8.1/10
Staff
9.0/10
Value for money
7.7/10
Pros
Really good staff service
Culinary excellence
Tranquil pool areas
Cons
Inconsistent food quality
Outdated room furnishings
Guest reviews
based on 249 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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